Innovaway supports Istituto Pascale through its Healthcare Competence Center
Innovaway is providing critical technological support to the Istituto Nazionale per lo Studio e la Cura dei Tumori – Fondazione Giovanni Pascale in Naples, offering innovative solutions to ensure the safety of both patients and healthcare staff during the Covid-19 crisis. These initiatives mark a key milestone for the company’s Healthcare Competence Center, which aggregates specialized expertise in healthcare IT and promotes digital innovation across medical institutions—particularly vital during this challenging period for Italy.
To manage the surge in medical coordination needs, Innovaway introduced a dedicated team based in its Naples (Soccavo) office and launched a comprehensive support solution that includes the management of the main switchboard (081 5903111) and the introduction of the toll-free number 800180718, designed to centralize and streamline patient visit requests and inquiries.
The Innovaway Group, with over 1,000 employees across Milan, Turin, Rome, Naples, and Tirana, operates in the ICT sector and delivers tailored solutions to clients across industries—from manufacturing to finance, retail to luxury, transport to utilities, and public services. The company’s services span four key areas: Information Technology, Business Process Outsourcing, IT Service Management, and IoT.
“Innovaway has been working alongside the healthcare sector for years in various capacities,” says Antonio Burinato, General Manager of Innovaway.
“Since the emergence of the Covid-19 crisis, we have significantly increased our commitment and made our expertise available to the system. The service developed for the Istituto Nazionale Tumori IRCCS – Fondazione Pascale was born from the hospital’s urgent need to handle the high volume of contact requests generated by the pandemic while also enhancing interaction with oncology patients. We responded with absolute promptness, confident that our service would help citizens across the Campania Region—many of whom are dealing with serious conditions beyond Covid-19. Moreover, this is not an isolated initiative, as our team has been engaged for months in a major digital transformation project for Campania’s Regional Health System, which is now starting to deliver tangible results.”