Just days ago, Innovaway finalized the acquisition of the business unit from Olisistem Start, a company known for providing IT services and business process outsourcing to Intesa Sanpaolo and other leading financial institutions in Italy and internationally.

This acquisition concludes a complex operation that preserved jobs for all 300+ employees. The effort to safeguard employment gained support not only from national unions but also from institutional authorities and the Archbishop of Turin, Cesare Nosiglia.

Over the past 24 months, Innovaway has successfully integrated the acquired unit into its multi-location service delivery model, offering greater flexibility, adaptability to client needs, and a high level of operational resilience. Services are now provided not only from the original locations in Turin, Milan, and Rome, but also from Naples and the newly established office in Benevento, which is expected to experience significant growth.

“The completion of this acquisition represents a key milestone in our growth journey,” said Antonio Giacomini, CEO of Innovaway. “It enhances our industrial capacity to deliver value-added services in digital transformation projects. Moreover, finalizing such a complex operation reinforces our identity as a solid, reliable company ready to tackle future market challenges.”

From tech support to commercial network management

Innovaway’s services span:

• Technological and application support

• Administrative back-office operations

• Complex IT solutions

• Customer and sales network management

“Despite the critical challenges of the Covid-19 pandemic,” added Antonio Burinato, General Manager of Innovaway, “we worked closely with Intesa Sanpaolo to ensure uninterrupted, excellent service delivery. With this acquisition now complete, it's time to further consolidate our structure. We aim to keep supporting Intesa Sanpaolo while scaling up for future challenges.”

Burinato also highlighted extraordinary activities in recent years, such as external growth projects by Intesa Sanpaolo—including the integration of UBI Banca and various insurance companies. On both fronts, Innovaway responded swiftly and efficiently, with a strong focus on:

• Training programs

• New talent integration

• Customer outcome-driven results

This performance has been made possible by the strength of Innovaway’s multi-site service delivery model, which ensures consistent high-quality standards, regardless of context.