Tailored IT Solutions from Cloud Migration to Artificial Intelligence. "Innovaway's success lies in our ability to offer personalized and high-quality services that larger players often can't provide." Antonio Giacomini, CEO of the Naples-based group that helps organizations improve their business globally by leveraging digital evolution opportunities, explains how businesses can be supported in the modernization process to remain competitive in the market.

How does Innovaway support companies in their digital transformation journey?

"Innovaway provides an end-to-end service designed to help businesses modernize their operations and stay competitive. We work in sectors such as finance, retail, healthcare, and public services, offering tailored IT solutions that range from cloud migration to digital experience and data services. Our expertise includes hybrid cloud usage, advanced analytics, and artificial intelligence to optimize processes and customer interactions."

Where does Italy stand in terms of transition 4.0?

"Italy has made great strides in digital transformation, especially in sectors like Public Administration and Healthcare, which are the main drivers of digital growth. But there’s still much work to be done."

How do we bridge the existing gap?

"Bridging the digital gap requires a comprehensive approach, starting with significant investments in cloud infrastructure, artificial intelligence, and cybersecurity. Companies must also focus on improving their employees' skills to manage new technologies effectively."

What impact does AI have on the business digitization process?

"Artificial intelligence enables companies to analyze large amounts of data in real time, which can simplify workflows, reduce operational costs, and improve accuracy and response times. For Innovaway clients, AI is particularly useful in process optimization, customer service (via chatbots), and predictive analytics, which together create a more resilient and scalable digital infrastructure."

How does Innovaway address the challenges of artificial intelligence?

"At Innovaway, we are fully aware of both the opportunities and challenges presented by artificial intelligence. We focus on providing solutions that enhance both efficiency and quality without compromising security or customer trust. Innovaway has already developed competitive products that leverage the power of AI, significantly increasing productivity and the quality of our services."

Your company operates in a field dominated by giants. What’s the recipe for carving out a space in such a competitive market?

"Innovaway’s success comes from our ability to offer personalized and high-quality services that larger players often can't provide. Our flexible approach, combined with deep industry expertise, allows us to create tailored digital transformation strategies that meet the specific needs of clients. Additionally, Innovaway’s focus on building strong relationships with clients ensures not only the delivery of value but also the maintenance of long-term value."

What sets Innovaway apart in the market?

"Undoubtedly, our customer-centric approach, where we guarantee support at every stage of the journey. A key competitive advantage for Innovaway is our exceptional team, composed of over 1,000 professionals with unique skills in various sectors."

How are you strengthening your presence abroad?

"We are focusing on key markets such as North America and the Asia Pacific. We have opened offices in the United States and Bulgaria, allowing us to offer global services while maintaining regional expertise. Our international growth strategy also includes creating strong local partnerships."

"We are focusing on key markets such as North America and the Asia Pacific. We have opened offices in the U.S. and Bulgaria, allowing us to offer global services while maintaining regional expertise."

Have you already opened an office in North America?

"We recently opened our new office in Philadelphia. This move is part of a larger strategy to strengthen our international presence and meet the growing demand for digital transformation services in the United States. The new office will allow us to be closer to our clients in North America, acquire new clients and partnerships, while continuing to leverage the expertise we’ve developed in Europe and other regions."