Innovaway lands in the United States. From a family project started in the late 90s in Campania, the company today boasts a prominent international position in the field of digital transformations. Born from the idea of four friends, it is a success story with a thousand employees. This year, it expands to Philadelphia, one of the world’s most important markets in the technology services sector. “A key country for Innovaway’s global strategy,” said Antonio Giacomini, Chairman and CEO of the company, in an interview with La Voce di New York. In an era increasingly dominated by digital, Innovaway’s offerings in consulting, infrastructure management, cloud solutions, and AI-driven automation all point in one direction: the future.
Giacomini, Innovaway has just opened a location in the United States. A new important chapter marking 25 years of activity. Why did you choose Philadelphia?
“Philadelphia was a strategic choice for Innovaway’s expansion into the U.S. market. Its location offers excellent access to key sectors such as healthcare, finance, and technology, which align with our strengths. Additionally, Philadelphia’s rich innovation ecosystem, its proximity to major financial hubs like New York and Washington D.C., and a growing pool of talent make it an ideal base to establish our presence in North America. This opening allows us to better serve our global clients and seize new opportunities in one of the world’s largest markets.”
This is not your first office abroad. Where are your other offices located?
“In addition to the new office in Philadelphia, Innovaway has a strong international presence with offices in the Netherlands, Bulgaria, and Albania. These locations allow us to provide high-quality and cost-efficient services while leveraging local expertise to support our global operations. Both offices are an integral part of our strategy to provide competitive digital transformation solutions, particularly in Europe. This international presence enables us to offer 24/7 services, meeting the diverse needs of our clients worldwide.”
Innovaway was founded in the late '90s in Campania as a family business. Today, it has over 1,000 employees. How did you manage to win this bet? For those who don’t know or aren’t familiar with the world of Information Technology, could you tell us what you do?
“The success story of Innovaway is rooted in our ability to continuously evolve. Starting as a family-run company, we quickly recognized the potential of digital transformation and positioned ourselves as a key player in IT services. Our commitment to innovation, investment in talent, and customer-focused approach have helped us grow from a regional business to an international leader. We offer a wide range of services, including digital consulting, infrastructure management, cloud solutions, and AI-driven automation, all designed to help businesses modernize and stay competitive in an increasingly digital world.”
How advanced is Italy in the process of modernization and digital transformation of companies?
“Italy has made great strides in digital transformation, particularly in sectors like public administration, healthcare, and finance. Government initiatives, supported by EU funding, have accelerated the adoption of technologies such as cloud computing and AI. However, many businesses are still in the early stages of modernization, especially SMEs, which often face challenges related to infrastructure and skill shortages. Innovaway plays a crucial role in supporting this transition by providing the expertise to guide businesses through this complex but necessary process.”
AI is a fundamental tool for your business. Today, much is being said about the opportunities and risks of this new frontier. What is your opinion on this?
“AI presents huge opportunities to increase efficiency, improve decision-making, and offer personalized experiences. However, it also brings challenges, such as ethical concerns and data security risks. At Innovaway, we believe that responsible AI development is key to unlocking its potential while ensuring transparency, fairness, and cybersecurity. By integrating AI into our products and services, we help businesses harness its benefits and proactively address these challenges, ensuring a balance between innovation and ethical responsibility.”
You have a turnover target of 100 million and are a reference point for young people in Southern Italy who want to grow in this sector. What impact does a company like yours have in the South, in the Mezzogiorno?
“Innovaway is deeply rooted in Southern Italy, particularly in Campania, and we are proud to contribute to the economic and social development of the region. Our presence creates high-quality job opportunities, especially for young people, allowing them to grow in the technology sector without having to move to big cities or abroad. Additionally, we invest heavily in training local talent, ensuring our people are prepared to meet the needs of a rapidly evolving digital economy. The success of Innovaway demonstrates that the South can be a hub of innovation and technology.”
There is still a huge gap between men and women in the labor market, especially in the new technology sector. At Innovaway, however, women represent 50%. Is this the result of a specific company policy?
“Yes, Innovaway is committed to promoting gender equality within our organization. We recognize that diversity brings different perspectives, which are essential for fostering innovation. Our commitment to equal opportunities has enabled us to achieve a workforce that is 50% women, a particularly significant figure in the technology sector, traditionally male-dominated. By promoting an inclusive culture and offering professional development opportunities to women, we ensure that everyone can contribute to the success of our company and the broader efforts of digital transformation.”
What do the United States bring to the Innovaway project, considering that, while deeply rooted in Naples, the company has always operated globally? And what do you intend to bring to the American market?
“The United States is a key piece of Innovaway’s global strategy, as it offers access to one of the most advanced and competitive markets for technology services. This expansion strengthens our global approach and allows us to tap into the most advanced developments in AI and digital transformation. We bring our European experience, particularly in the retail, finance, and healthcare sectors, to the U.S. market, offering tailored IT solutions that meet both local needs and global trends. Our goal is to provide the same innovative and high-quality solutions that have driven our success in Europe, while adapting to the specific needs of the American market.”